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Inspected and rated Outstanding by the Care Quality Commission – Fusion Receives five star Feedback

Fusion Care Solutions care management software integrates a competitive edge into care business and it doesn’t get any better for one client whose recent CQC inspection has catapulted them to the status of the only general nursing home solely for older people in England to receive an Outstanding rating in all five inspection areas.Fusion receives outstanding feedback

Taking this type of mantle is no mean feat but to be the only one of the 18,000 registered to achieve it comes with some feedback Fusion can feel very pleased about.

Taking their client away from paper-based processes didn’t go unnoticed by the CQC who specifically mentioned the use of technology in their overall report.

“We found care records contained detailed and personalised care plans…

…People’s care plans were on a computerised system, which meant they provided clear audit trails of people’s care and any changes. The care plans were detailed and included information about people’s physical support needs, as well as histories and preferences to assist staff identifying what was important to each person. We found care planning enabled staff to work in a highly personalised and holistic approach.”

“A computerised medication system was used and linked to the pharmacy to maintain a transparent overview of stock, improved audit trail, accountability, reduced risk of mismanagement and better oversight. The home has taken great care to initiate original pack dispensing and electronic input into MAR charts, thus enhancing safety and monitoring of medication for all the service users.”

The CQC went on to say: “There was a monthly review of staffing levels to consider dependency levels and to ensure staff were deployed to utilise their skills, knowledge and experience…Records relating to recruitment of new staff contained relevant checks to ensure they were of good character. These included employment references and disclosure and barring checks (DBS). DBS checks enable employers to make safer recruitment decisions and prevent unsuitable people from working with vulnerable people.”

Martin Jones, managing director of Fusion says: “We’re incredibly pleased our client has achieved an Outstanding CQC rating and incredibly heartened to read the CQC recognise how the use of technology can not only help with compliance but improve how care is delivered and recorded. It looks like the digital revolution is here to stay and very much part of the process in delivering outstanding care.”

Fusion Care Solutions integrates a competitive edge into the care sector via digital technology. With a combined experience of over 50 years in the care sector Fusion’s goal is to develop innovative, efficient and user-friendly products that significantly enhance administration and management processes. Designed for your business by people who understand your business.