Fusion Care Management Software
Care management software trusted by thousands of users, from single site operators to large multi home organisations. Our mission is to provide you with the best end to end software in social care.
Trusted By Thousands Of Users
Daily Care Notes Logged Each Month
Staff members clocking-in per day
Invoices Dispatched Per Month
Implementation and Getting Started
Making the switch to our digital care management software couldn’t be easier. We will do all the hard work for you.
If you are joining us for Care Planning, we will make a digital copy of your current paper records or import them from an existing supplier, making the transition seamless and ready to go on day one! It typically takes us two days to set your account up which you can review and make changes to before going live.
If you are joining us for staffing or invoicing, we will send you a small questionnaire to gather some key information (such as shift times or training courses) which we will put into the system for you.
Our experienced staff can train your team however you like, in person or online, train the trainer or train everyone – the choice is yours!
Support Whenever You Need It
Once you’ve made the switch we will be here to support you and we’ll also make you aware of any new features heading your way! All customers receive free product upgrades and features which are typically released every few months.
We pride ourselves on customer service and ongoing support. Lifetime customer support is available to all customers at no extra cost. No long waits for a response or costly SLAs!
Our support team are here for the smallest or biggest questions via email or phone.
All customers are assigned a dedicated account manager who will support you through the entire journey and can be contacted whenever you need them.
All customers gain access to our enhancement portal, where you can log development ideas which can be included in future releases.
Data Safety Is Our Business
We take data safety seriously. Our care management software comes with all the protection you need and more.
Your data and cloud system is safe in ISO Accredited servers, one of the highest standards possible.
We have robust backup and uptime policies ensuring you are up and running 365 days a year!
Have a question regarding GDPR? Our in-house GDPR officer can answer any questions you may have.
All our cloud systems come equipped with local IP and time-zone firewall restrictions, providing an extra layer of safety and ensuring your data is only accessed legitimately.
We are an NHS assured supplier. All our data safety standards have been checked and assured against stringent requirements.
Is Your IT Infrastructure Holding You Back?
Worried that you don’t have the infrastructure in place to support your digital transformation journey? Our IT services team can help!
Our IT services team can install super-fast broadband, Wi-Fi boosters and provide the right equipment and ongoing support to dust off the worry and ensure a seamless transition to our digital care management software.
Our full IT service range includes:
- IT Support
- Microsoft Office, Email and Cloud
- Managed Internet and Wireless
- Cabling and Infrastructure
- Antivirus and Security
- Backup and Disaster Recovery