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The North East based Prestige Group has 25 years of experience in creating the highest quality care environments – it was essential their software provider could enhance their on-going investment in providing the very best care possible to be delivered within these environments. Which is why they chose Fusion as their digital partner.

The care group opted for the full suite of Fusion care software to support its 350 employees and more than 400 residents. From staff management, resident and service user software, to care planning, the integrated software package has been fully integrated to allow the company to provide true individualised person-centred care and streamlined administration.

Important processes such as care planning, occupancy management, administration, invoicing and training have been integrated to provide long-term business process structure to a business that is rapidly expanding.

Paul TM Smith, Director of Operations and Care Developments at the Prestige Group says: “To really understand what the market was offering we considered many other companies. There are certainly more complex and expensive systems our there, but our most important requirement was ease of use and flexibility. This could only be met by Fusion.

“We didn’t want a fixed off the shelf product; it was crucial that the software package could be fine tuned for our company. Without that ability we felt strongly we wouldn’t be able to deliver the level of individualized person-centred care we strive to provide.”

Martin Jones, managing director of Fusion says: “Fusion has proved it is absolutely fit for purpose. From being hailed intuitive, and easy to use, to allowing the whole group to manage its governance. Fusion has given the Prestige Group a robust and joined-up compliant system that operates in real-time to provide an all-inclusive view of the company’s operations.”

And the transition of managing change?

Paul comments further: “We planned for a settling-in period of integration. As you can image it was very carefully managed by both companies. It’s clear Fusion understand the sector. The training our employees received was second to none. From our admin team to our carers the training was expertly delivered to various teams and communicated in relevant language relating to their individual roles – we couldn’t be happier with the results.”

Join the digital revolution and make the transition to a simpler, smarter way of working with Fusion software, integrated care management software developed with you in mind.