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The fabulous team at Acacia Lodge (Avery) – have achieved an overall Outstanding rating from CQC using the Fusion Care Plan Software. 

What CQC said about Fusion:

“Plans of care were extremely person centred and the details gave staff the information they needed to deliver individualised care … The care plans were person centred, highlighted people’s needs and included information and advice from healthcare professionals”

“There was a failsafe system for staff and managers to review and update the plans.”

“People could make comments via the electronic system to inform staff of their care needs and any other wishes such as activities”

“Residents were encouraged to complete their own diary entry by talking into the innovative electronic care plan system. This demonstrated an inclusive person centred approach”

“Plans of care were developed on a computer based system which was easy to access, showed they were person centred and gave managers a good oversight of when they needed updating”

“Staff had to respond on the system that tasks had been completed and this ensured there was a clear communication trail”

“Staff completed a range of specific diary entries which evidenced person centred care”

“We saw in the plans of care that a great deal of information was gained on a person’s past history, their likes and dislikes, interests and hobbies. The person’s views on their gender, sexuality, religion or spirituality and age was recorded and action taken to ensure their wishes were fulfilled”

“We saw the registered manager made comments to care staff on the system to improve the plans of care”


Congratulations Acacia Lodge!

Citations of Fusion Care Management Software from a recent CQC Report