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If you were looking for any more reason to think about changing your care home processes and procedures to a digital system then how does achieving a CQC Outstanding rating sound?

That’s exactly what Acacia Lodge Care Home have recently achieved with the CQC inspector making very specific references to embracing technology to provide person centred care through the use of care management software:

“Care plans were very person centred and described peoples likes, dislikes and then planned around people’s choices.”

“Staff completed a range of specific diary entries which evidenced person centred care.”

“The system reminded staff when updates were due and therefore people’s needs were regularly reassessed and ensured staff could quickly identify any support needed.”

Fusion recently assisted the care home in moving away from a paper system to an online process. Information critical to the delivery of individualized person centred care is now stored and updated in the cloud.

With a failsafe system of recording and storing information, staff and managers are able to review and update plans in real-time, which is communicated to all staff via an electronic messaging system to ensure clear communication of updated information is seen and acknowledged.

Martin Jones, managing director of Fusion says: “We are very pleased to hear our client has been awarded an overall Outstanding rating from the CQC. The points in the report that stuck out for me highlighted clearly that embracing technology and care management software really does help deliver and maintain a high standard of person centred care that supports the individual needs of residents.”

Fusion’s digital technology saves care homes hours of administration leaving them more time to care. With a combined experience of over 50 years in the care sector Fusion’s goal is to develop innovative, efficient and user-friendly products that significantly enhance administration and management processes. Designed for your business by people who understand your business.