In an age where healthcare and technology are becoming increasingly intertwined, Fusion eCare Solutions stands out as a trusted name in care management software. Thousands of users, from standalone operators to expansive multi-home organisations, put their faith in this advanced system every day, and the numbers are there to prove it.
A Look at Fusion eCare Solutions in Action:
5,354,000 daily care notes logged each month, offering a comprehensive record of patient interactions and needs.
35,328 staff members clocking in daily, ensuring a streamlined workflow and efficient personnel management.
245,270 invoices dispatched per month, simplifying the billing and payment process for healthcare providers and their patients.
Transitioning to Fusion eCare Solutions is more than just an upgrade; it’s a transformative experience. Recognizing the challenges that care providers face in making the switch to a digital platform, the Fusion team ensures a smooth and hassle-free transition.
Care planning users can rest easy as the Fusion team either digitises current paper records or imports them from existing suppliers, resulting in a system ready to deploy almost immediately.
Those seeking staffing or invoicing solutions will find that Fusion’s approach is equally streamlined. A brief questionnaire captures essential details like shift timings and training courses, which are then incorporated into the system on the user’s behalf.
Martin Jones Managing Director said: “Adapting to new software can be daunting. With Fusion eCare Solutions, healthcare providers are never alone. We offer versatile training options, be it in-person sessions, online tutorials, or a ‘train the trainer’ approach. The flexibility ensures each organisation can choose the method that best suits its needs. We invest as much time in our client relationships as we do in our software, our service is developed under their guidance for their care services.”
Furthermore, Fusion’s commitment to its users doesn’t end after the initial setup. All customers enjoy:
Continued Support: Immediate assistance is just an email or call away. No question is too big or small for the dedicated support team.
Dedicated Account Managers: Every customer is paired with a devoted account manager for personalized service throughout the software’s usage.
Regular Upgrades: Stay updated with the latest in care management technology with free product upgrades and new features, released regularly.
Enhancement Portal Access: Fusion values user feedback. Through the enhancement portal, customers can suggest new features or improvements, which might be incorporated in future releases.
What truly sets Fusion eCare Solutions apart is its unwavering dedication to its users. Lifetime customer support, with no hidden fees or lengthy response times, ensures that users can focus on what truly matters: providing exceptional care to their patients.
In the fast-paced, ever-evolving world of healthcare, Fusion eCare Solutions emerges as a beacon of reliability and innovation. Its user-friendly interface, combined with an unmatched support system, makes it the software of choice for those in the social care sector. Get in contact to learn more about how we can help you.