01133 979 555 info@fusionecare.com

Testimonials

We are proud of our client relationships and are proud to share the observations of those who know us best and what it’s like to work with and use our products.

“Avery Healthcare have embraced using Fusion care planning, empowering our care teams with up to date detailed person-centred care planning. We have found the team at Fusion to be responsive in developing a bespoke care planning system suitable to our resident group, based on person-centred and a range of clinical assessments which informs our care planning process. With the care plans being available electronically on a range of devices this has made care plans more accessible. The care teams are able to write daily notes in a timely manner, right at the point of care, which has significantly improved recording. The helpdesk at Fusion have been very supportive when our homes have called for advice.”

Julie Spencer

Director of Care and Quality , Avery Health Care

“have used other software in the past to maintain records and found many flaws, and difficulty tailoring it for our service. When I took over this new home we did more research into what was on offer in the market to ensure we were getting the best possible product available. Fusion has provided us with everything we require to achieve accurate records for both clients and staff. The Director and I can access reports anywhere at any time. The manager has found the software invaluable to her day to day running of the home. The Operational Manager is able to monitor training requirements without having to be on the premises and inform the manager who needs to attend sessions. She also does the payroll using the clocking in procedure which is now linked to our SAGE system.

However, the software can be excellent but if the backup service is not good which was my experience with the previous company it can cause enormous problems. The aftercare service I have received from Fusion has been second to none. We are always looking at ways in which to improve our efficiency and Fusion have worked with us to do this especially David Healey Project Manager nothing is a problem to him, I almost feel they have become an extension of our company. Their friendly no problem attitude makes it so much easier to approach them and nothing is too much trouble for them. I cannot recommend Fusion highly enough if you are considering putting a software package into your business I would recommend you ask for a demonstration and I am sure you will be as impressed as I am with what they have to offer”
Linda Gallon
Operations Manager – Craig Healthcare
“We didn’t want a fixed off the shelf product; it was crucial that the software package could be fine tuned for our company. Without that ability we felt strongly we wouldn’t be able to deliver the level of individualised person-centred care we strive to provide
There are certainly more complex and expensive systems out there, but our most important requirement was ease of use and flexibility. This could only be met by Fusion”

Paul TM Smith

Director Of Operations and Care Developments, Prestige Care Group

“Fusion Client becomes the first standalone general nursing home solely for older people in England out of 18,000 registered with the CQC to achieve a score of outstanding in all five inspection areas”

Acacia Lodge – Avery – Achieves Outstanding using Fusion software

The fabulous team at Acacia Lodge (Avery) – have achieved an overall Outstanding rating from CQC using the Fusion Care Plan Software.

“I would just like to give feedback on the recent training we received that was delivered by Ben. The information was informative. It was relayed in a simplified term. He delivered in a very relaxed way. His training technique was one that receptive to both staff and himself. I won’t lie training can be a boring scenario one we have to do as part of ongoing progress but when we find trainers that can deliver in such a way it makes it all the more pleasurable, I think you have a great trainer and one that deserves a pat on the back”

Daniel Hart

Senior Manager North East, Key Healthcare

“I would just like to take this opportunity to say how great the system is for our care home.

It is intuitive, easy to navigate and has saved literally hundreds of staffing hours, 140hours a month. This is especially important when documentation is key to a successful organization. Care is no exception.

Further benefits from your system include easy retrieval of information at a touch of a button, that impresses councils and CQC inspectors.

Also due to less time spent with documentation leaves more time to spend with residents. This is one of the reasons we had a very good reputation in the community.

We have also saved money on paper, ink cartridges for printers and space for folders.”

Dr Querish Vanat

Director Rosemary Care

“We changed our rota a bit once we got used to managing payroll with Fusion and implemented policies that we were unable to enforce without a time management system.
Now we rarely go overbudget and can better manage when the rota needs changing due to illness, etc.
It’s far easier and we wouldn’t be able to manage as well without Fusion”
Jeff Manning
Owner, Lakeshore Healthcare LTD

“We found you to be very personable, approachable, knowledgeable, and the training was measured and well delivered. You changed the speed of the training to suit the participants, and interacted really well with the staff in the sessions.

The atmosphere was relaxed, and you made the system feel easy to use, and not a negative prospect.

I feel that the satisfaction rating from the team and myself was 10 out of 10.

We really appreciated your teaching style, and how you made the system seem so straight forward and simple.”

Michael Berkley-Blezard

Manager – Merlin Court 

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